Complaintr for companies

Closer to customers.
Closer to better.

Every channel. Every complaint. One clear view.

Get startedExplore the product

Acme support

Replies in a few minutes

“My export is empty. Can you help?”

I filed this for the team:

Export downloads an empty file

Expected 24 rows. Received an empty CSV.

Write a message...

Less scattered.
More connected.

Bring the conversation into focus.

Meet them where they are.

In your app. In their favorite channel.

From heard to handled.

Keep every complaint in view.

Supported platforms.

Complaints arrive from the AI agents, messaging apps, social DMs, and dev tools your team already uses, then land in one inbox.

22 platforms across 6 groups

AI Chat

4
  • ChatGPT
  • Claude
  • Gemini
  • Web Widget

AI Coding Agents

6
  • Claude Code
  • OpenCode
  • Codex
  • Cursor
  • Windsurf
  • Pi Agent

Social Media DMs

3
  • Instagram
  • X
  • TikTok

Messaging

4
  • WhatsApp
  • Telegram
  • Discord
  • Email

Work & Dev

3
  • Slack
  • Jira
  • GitHub

AI Assistants

2
  • Hermes
  • OpenClaw

Built for the
whole team.

One source of truth, with the right view for each person who touches a complaint.

Checkout fails after discountOpen
Export returns an empty fileOpen
Session ends on refreshResolved

Support

Resolve the queue.

Every channel lands in one inbox, with the customer's words and the product context attached.

CheckoutInventoryRefunds

Product

See the patterns.

Triage groups complaints by category and severity, so the next fix is obvious.

Open

38

Resolved

62

Resolution

63%

Pending

4

Leadership

Track the outcome.

Resolution rate and open count in one view you can share with the whole company.

From first report
to a fix.

One complaint, followed from the chat it starts in to the moment it is closed.

  1. WhatsApp

    Pay does nothing after I add my discount code.
    I can’t finish my order.

    01 · 09:41

    Filed

    A customer writes on WhatsApp. No account, no form.

  2. Complaintr Core

    Which device and browser?
    iPhone, Safari

    02 · 09:41

    Clarified

    Core asks for the one detail that is missing.

  3. Discount code blocks checkout

    BugHighCheckout

    03 · 09:42

    Triaged

    It reaches your inbox as a Checkout bug, High, with the customer's words attached.

  4. Discount code blocks checkout
    Resolved
    Share card ready to post

    04 · 11:20

    Resolved

    The fix ships, the complaint is closed, and a share card is ready to post.

FAQ

Questions from teams, answered.

How Complaintr fits support, product, and leadership workflows. Ask the assistant below for anything else.

Ask Core

Anything the list does not cover, answered by Complaintr Core.

Answers can be wrong. Check the documentation for exact details.