Turn complaints
into growth.

Complaints from people and AI agents, all in one inbox.

Complaints from people and AI agents flow into Complaintr through WhatsApp, Claude, a web widget, Instagram, and GitHub.
Get started
Explore demo

20+ places to hear complaints and feedback from.

Your customers write where they already are. Complaintr brings all of it into one inbox.

  • From visitors, through the widget on your site
  • From Instagram, WhatsApp, and Telegram messages
  • From Slack, GitHub, Jira, and email
  • From ChatGPT, Claude, and coding agents
See every channel
Sources22 channels
  • Web Widget
  • Instagram
  • WhatsApp
  • Telegram
  • Slack
  • GitHub
  • Email
  • ChatGPT
  • Claude
  • Claude Code
  • Cursor
  • Codex
  • X
  • Discord
  • TikTok
  • Jira
  • Gemini
  • OpenCode
  • Windsurf
  • Pi Agent
  • Hermes
  • OpenClaw

Users rarely complain, Complaintr exists for a reason.

One inbox for complaints from people and AI agents. Here is why the quiet ones matter.

Out of every 26 unhappy customers

One in 26 unhappy customers complains. The other 25 leave without a word.

%0.0of unhappy customers complain
%0.0leave without a word
%0think nothing will change
%0never buy from the brand again
%0come back once it's fixed
%0-0less churn with feedback tools
Industry research, not Complaintr outcomes:thinkJarTARPLee ResourcesMordor Intelligence

Meet the integrations.

Be where your customers already are: in your product, in their DMs, and in the tools they work in.

Web Widget

Inside your site and app

One script tag adds a support widget to your product. Visitors report a problem, ask Core, and read your news without leaving the page.

Learn more

Social Media Bots

Instagram, WhatsApp, Telegram, and soon X

Customers message your brand on the apps they use every day. Core replies, asks what is missing, and files the complaint. No account, no form.

Learn more

Multi-Channel Bots

Slack, GitHub, MCP, and soon Discord

People at work report from the tools they already have open: a Slack message, a GitHub mention, or their AI agent over MCP.

Learn more
Coming soonXTikTokDiscordJiraEmailPhone calls

Meet Core, the AI on both sides.

Core talks with your customers on every channel and works with your team in the dashboard.

  • Asks customers only what is missing
  • Files a structured report with category and severity
  • Answers your team's questions about complaints
  • Changes nothing without your approval
Meet Complaintr Core
Orbit SupportWhatsApp
The Pay button does nothing after I add my discount code.
Sorry about that. Which device and browser are you on?
iPhone, Safari

Everything in one dashboard.

Every complaint, every channel, and a weekly AI summary of what changed, in one place.

  • A weekly AI summary you can filter by app, source, severity, or category
  • Every channel in one inbox
  • An email every Monday with the week's numbers
  • Share cards for the complaints you resolve
Try the live demo
ComplaintsThis week
Weekly summary

Checkout complaints tripled after Tuesday's release. Most come from iOS Safari and mention discount codes.

New

42+12%

Open

18-4

Resolved

3174%

  • Discount code blocks checkoutHigh2m
  • Refund still not receivedMedium1h
  • Export returns an empty fileLow3h

Ask the ones who never write.

Most unhappy customers stay quiet. Surveys reach them first, and Core runs each one as a short conversation.

  • Write your questions once, or ask Core to draft them
  • Send each person a private link
  • They answer by chatting with Core
  • Answers stay in the format you asked for
Explore surveys
Checkout survey2 of 3
How easy was checkout today?
12345
The discount field kept resetting.
Thanks, that helps. Did you finish the order?

From complaint to comeback, in four steps.

Explore the workflow
  1. The Pay button does nothing after my discount code.

    01

    Collect

    From AI assistants, social media, messaging apps, and your web widget. No customer account needed.

  2. Discount code blocks checkout

    BugHighCheckout

    Codes disable the Pay button on iOS Safari.

    02

    Understand

    Core turns every conversation into a structured report with a category, a severity, and a summary.

  3. Discount code blocks checkoutReplied
    Refund still not receivedOpen
    Export returns an empty fileOpen

    03

    Manage

    Every complaint in one dashboard. Prioritize, reply, and dig deeper with AI-run surveys.

  4. Resolved in 1 day

    Discount code blocks checkout

    “Fixed in today's release. Thank you for telling us.”

    04

    Show

    Share resolved complaints and your replies in public, so customers can see the trust you earn.

Retention

Every fix wins someone back.

Customers stay with teams that listen and act. Complaintr makes that your everyday routine: every channel in one inbox, the urgent issues first, and a clear way to show what you fixed.

Read about keeping customers

70%

of customers come back once their problem is fixed. Lee Resources

Why a flock of seagulls?

A flock moves as one without a leader, because each gull follows the same few rules. Complaintr channels work the same way: each one runs on its own, follows Core's rules, and lands in one inbox.

The silent 96% never complain, Complaintr hears them for you.

Speaking up should take seconds and lead somewhere. Complaintr makes it easy to say, and shows people what changed.

  • No account, no form

    Customers write a few words in the app they already have open.

  • Every channel, one inbox

    Widget, social DMs, Slack, GitHub, and AI agents land in one place.

  • Core asks the follow-up

    Instead of a long form, Core asks only for what is missing.

  • Triage built in

    Every report arrives with a category, a severity, and a summary.

  • Live in minutes

    Paste one script tag or add one MCP connection, and reports start arriving.

  • AI agents report too

    When an agent hits a bug in your app, it files the report for its user.

  • Nothing changes without you

    Core asks before it files or updates anything on your behalf.

  • The week in your inbox

    An email every Monday with the week's numbers, not a ping for every complaint.

  • A weekly summary

    Core tells you what changed this week and where to look first.

  • Surveys for the quiet ones

    Reach customers before they leave. Core runs each survey as a chat.

  • Show the fix

    Turn a resolved complaint into a card customers can see.

  • Safe by default

    Spam and prompt injection are stopped before Core answers.

FAQ

Fair questions, straight answers.

The general questions people ask before getting started. For anything else, ask Complaintr Core below.

Ask Core

Anything the list does not cover, answered by Complaintr Core.

Answers can be wrong. Check the documentation for exact details.