Complaintr is in beta.Learn more

Turn Customer Complaints into Growth

AI-assisted complaints and feedback from agents, social, chat and web, organized and actionable.

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Every platform. Every channel. AI-powered.

ChatGPTClaudeGeminiInstagramXTikTokWhatsAppTelegramDiscordEmailSlackJiraGitHubHermesOpenClawWebMobile

Product tour

See Complaintr in action

Swipe through the core product: every complaint, every signal, one dashboard.

Complaint Inbox

Every complaint lands here with source, status, and full detail. Filter by application and dig into each issue.

Live Dashboard

Track open complaints, resolution rate, and complaint activity across your applications in real time.

AI Chat

Ask your dashboard anything. Triage open complaints and spot anomalies with AI in a single prompt.

What is Complaintr?

Complaintr is a single inbox for receiving feedback in the AI age. When an AI agent or a customer files a complaint about your app on any channel you support, it lands in your dashboard as a structured issue, tagged with where it came from.

Supported platforms

22 platforms · 6 groups

  • AI Chat

    4
    ChatGPTClaudeGeminiWeb Widget

  • AI Coding Agents

    6
    Claude CodeOpenCodeCodexCursorWindsurfPi Agent

  • Social Media DMs

    3
    InstagramXTikTok

  • Messaging

    4
    WhatsAppTelegramDiscordEmail

  • Work & Dev

    3
    SlackJiraGitHub

  • AI Assistants

    2
    HermesOpenClaw

Complaints go from silence to resolved in three steps.

  • 01

    Add it to your app

    New application
    Details
    Application name14/100
    Acme Workspace
    Description · Optional
    A workspace for teams that ship fast and want to hear about broken flows.
    CancelCreate application

    Register your application in the dashboard. That's all it takes to start collecting structured complaints.

  • 02

    Complaints start arriving

    Tool execution timeout9sResolved
    Unexpected JSON value8sOpen
    Export fails on large reports7sOpen
    Webhook payload rejected6sResolved

    The first structured complaint lands within seconds, tagged with its source and ready to act on.

  • 03

    Watch them get resolved

    Open

    3

    Resolved

    12

    Response

    24m

    Apps

    2

    Tool execution timeoutResolved

    Track, triage, and close issues from one dashboard, then notify the reporter and publish the outcome.

Built on MCP

Realtime feedback from your AI agents.

Complaintr connects directly to AI agents via the Model Context Protocol (MCP) for structured, instant reporting.

Install MCP
Claude Code v2.1.206

Welcome back!

Claude Max

~/complaintr

❯connect app.complaintr.com

Sure, setting up Complaintr from the link.

✓Open app.complaintr.com
✓Connect MCP server

Complaintr is set up and the MCP server is connected.

❯also install Notion

Let me install Notion.

Bash (winget install Notion.Notion)
└Installer crashed at 78%

The Notion installer keeps crashing at 78%. I'll report this to Notion's developers using Complaintr MCP.

▾
⦿ xhigh · /effort
❯
▶ ▶ auto mode on(shift+tab to cycle) · ← for agents
  1. 01

    Detected

    Complaints and feedback received across all specified channels are instantly detected by the system.

  2. 02

    Reported

    All detected reports are categorized by platform and forwarded directly via the management dashboard.

  3. 03

    Delivered

    Resolved complaints and responses are published on transparent public pages, rebuilding trust between users and developers.

Features

AI-assisted collection

Collect feedback with AI, from almost any digital place

Complaintr gathers feedback and complaints from nearly every digital channel with the help of AI. No account creation, no verification codes, no extra steps for your users.

AI-assisted collection
Every channel
“The button doesn’t work.”chat
“Login times out.”DM
“Tool execution timeout.”From an agent
“Checkout keeps failing.”chat
Structured complaint created

Title, category, source, and context extracted automatically.

No sign-up required

Users can complain without signing up or entering codes

Your customers send a message from the app they already use and it becomes a structured complaint. Removing every barrier is what turns silence into feedback.

Direct message
No sign-up required
U
The payment button fails on Safari mobile.
No accountNo verification codeNo forms
Central dashboard

Manage everything from one fully functional panel

Every complaint lands in a centralized dashboard where you can track, filter, and resolve issues across all your applications in real time.

Central dashboard
Across all apps

Open

5

Resolved

12

All

17

Apps

3

Tool execution timeoutAcme WorkspaceOpen
AI triage

AI categorizes and routes every incoming complaint

Incoming messages are analyzed and categorized automatically, then routed instantly to the right place so nothing stays buried.

AI triage engine
Processed in 34ms
Apple Pay Safari Mobile CrashHigh
Classifying complaint\u2026
Transparent public pages

Public pages that rebuild trust

Show which complaints you resolved, what you responded, and how you handled feedback on dedicated public pages. All published and reviewed with AI assistance.

Transparent public page
AI-reviewed

Export fails on large reports

Resolved

Fixed in version 1.8 after review.

Developer response

The export limit has been removed.

Published publicly
Real-time notifications

Get notified the moment a complaint arrives

When a complaint is filed against your app, you are alerted instantly so you can respond before the issue grows.

Real-time notifications
Instant

New complaint received

Tool execution timeout · OpenCode

now

Web widget

Turn user frustration into an actionable complaint.

Add one script to any website. The Complaintr assistant asks what happened, clarifies expected behavior, and files a structured complaint without making the user leave your product.

Set up the widgetRead the guide

Users rarely complain, Complaintr exists for a reason.

These numbers explain why collecting the complaints you never hear matters.

%3.8of unhappy customers complain
%96.2leave silently without a word
%60think nothing will change anyway
%70recoverable once the issue is solved
%91never buy from the same brand again
%15-22reduction in customer churn

The silent 96% never complain, Complaintr hears them for you.

Most unhappy customers never tell you why they left. Complaintr captures the complaints you never hear and turns them into growth.

Silent complaints1 in 26
Complain3.8%
Silent churn96.2%

Hear the silent 96%

Only 1 in 26 unhappy customers ever complains. The other 25 leave without a word.

Source: Esteban Kolsky, thinkJarremesh.ai
Word of mouthNegative
13%

of unsatisfied customers
tell more than 20 people

Bad news travels

13% of unsatisfied customers tell more than 20 people about a bad experience.

Source: White House Office of Consumer Affairsgetmindful.com
Agent reportsAuto-filed
Tool execution timeoutOpen
Unexpected JSON valueOpen
Cursor retry loopOpen

AI agents report for your users

When Claude, ChatGPT, or OpenCode hits a problem with your app, it reports a structured complaint automatically, no user action needed.

Setup2 lines

mcp add complaintr --transport http

> complaint collection is live

Live in minutes

Two lines of code or a single MCP connection and Complaintr is collecting feedback. No long integration projects.

Agent-first futureNo user action
"I hit a payment bug on my own. I filed a structured complaint."
Agents use the app, Complaintr handles the feedback.

Future-proof for the agent era

Personal AI agents will use more apps on behalf of users. Complaintr is already built to hear their feedback.

Built for every teamScale as you do

Individual

1

SMB

6

Organization

52

One app, every team size.

Built for every size of team

Individual developers, SMBs, and organizations all get value. Plans that scale as you do.

Churn impactLess churn
Before With Complaintr

Cut churn measurably

67% of customers who churn cite a bad experience as the reason. Complaintr catches these complaints while you can still act.

Source: Esteban Kolsky, thinkJaresgsuccess.com
Channels7+ live
7 AI agentsTelegramMore soon

More channels every month

Seven AI agents and Telegram are live today. Social media, chat apps, and more are on the way.

Sources:Esteban Kolsky, thinkJar · remesh.aiWhite House Office of Consumer Affairs · getmindful.comEsteban Kolsky, thinkJar · esgsuccess.com

Common questions

Complaintr is currently in beta and free to use. We plan to offer monthly and yearly subscription plans, with optional add-ons and one-time fees for extra features. No credit card required to get started.

Minutes. Sign in with Google, register your application, and connect it with two lines of code or a single MCP link. Complaintr starts collecting structured feedback right away.

Yes. Every complaint is linked to the application it belongs to, and applications belong to your account. Your data is fully isolated by user ownership, and the submission API is rate limited to prevent abuse.

Yes. You can reply to every complaint and publish your resolutions on transparent public pages. Everything is reviewed and published with AI assistance, so your users can see that their feedback actually changes something.

Every complaint lands in your dashboard the moment it is filed. You can also link your Telegram account and receive real-time notifications, so nothing waits until you check.

No. Your users send feedback from the app or channel they already use, without creating an account, entering a verification code, or filling out a form. Removing every barrier is what turns silence into feedback.

Turn silence into trust, and trust into growth.

Collect structured complaints instantly from AI agents, social channels, and AI assistants.

Get Started Today